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Better Trading Award |
Aim:
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The aim of the award is to promote good
business practices and compliance with legal and regulatory
obligations.
Target Audience: Proprietors and staff of businesses wishing to
demonstrate their understanding of, and commitment to, good business
practices.
The course
covers the following six subject areas, each comprising a number of
topics dealing with specific issues. There are 48 topics in all:
Consumer Practice
Employment Practice
Customer Care
Quality Assurance
Health & Safety
Financial Propriety
Price £75
ASET
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Business Administration |
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Audience:
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To provide
participants with good understanding of current administrative
practices.
The course is
suitable for all people working in or planning to work in an
administrative role which requires initiative and business awareness.
Equipment,
Materials, Services and Supplies
Work Environment
and Controls
Procedures,
Information and Communication
Organisation and
Personal Effectiveness
Business
Meetings, Events and Travel
£225
LCCI
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Business Finance |
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Audience:
Content:
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To provide
participants with a broad understanding of management business
finances.
People responsible in part or in full for the establishment and
monitoring of business finance records and systems.
Book Keeping
Credit Control
Costing &
Pricing
Management
Accounting
£225
ASET
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Business Management |
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Audience:
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To provide
participants with the knowledge and skills to manage effectively.
People wishing to understand the principles of managing themselves,
resources, people and the legal framework which exists.
Effective
Management
Employing People
Performance
Management
Time Stress &
Crisis Management
£225
ASET
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Business Marketing |
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Audience:
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To provide an in
depth knowledge of marketing, advertising and promoting a
business.
People who want to be able to market their business more profitably.
Marketing Your
Business
Advertising &
Promotion
Personal Selling
Skills
£225
ASET
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Business Planning |
Aim:
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Audience:
Content:
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To provide a
framework for planning, evaluating and implementing a business
start-up.
Anyone considering starting a new business who would like to compose a
business plan.
Planning to
Succeed
Market Research
Effective
Marketing
Business Finance
£225
ASET
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Business Practice |
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Audience:
Content:
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To develop
participants with a general understanding of business activity and the
influences on organisation.
The course is
suitable for all people seeking to increase their awareness and
understanding of contemporary business practices and organisation.
Influences on
Business Activity
The functions
and Organisation of Business
Business
Management
Personal
Contribution to Business Effectiveness
Business Values
and Culture
Communication in
Business
£225
LCCI
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Call Centre Operations
Certificate
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Aim:
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Audience:
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To introduce the
skills required to succeed in a call centre role and environment.
Anyone
embarking on, or contemplating a call centre role
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Workstation Familiarisation & I.T. Applications
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Principles & provision of Customer Service
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Time
Management
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Communication Skills
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Workplace
Legislation
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Working
with others
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Planning
Further learning
Full course outline available on request |
Price:
Award: |
£95
ASET
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Catering Operations |
Aim:
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Audience:
Content:
Unit 1:
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To provide a broad
knowledge of types of catering service and how to contribute
effectively.
This course id
designed for all people working in or entering service in a hotel
catering environment and who wish to understand better the range of
catering services required, and how these integrate with other hotel
client functions.
Understanding types of catering operation
Catering markets
and events
Marketing
catering activities and services
Improving and
maintaining client relations
Working with
other hotel departments
Meal functions
and menu planning]
Beverage
functions and planning
Function room
selection and set-up
Production and
service planning
Other client
services
£95
ASET
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Child Psychology Diploma
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Aim:
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Audience:
Content:
Price:
Award: |
To provide
a general understanding of the principles of child psychology to GCSE
level.
Anyone
seeking a general introduction to the subject. No prior knowledge
required.
20 units
arranged into two modules covering Major Developmental Issues and The
Child as an Individual. Full course details available on request
£145
Study House Diploma
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