Vocational Courses

Click on any Course below to see full details
 

 

Certificate in Retail Operations
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To develop essential skills for a variety of retail occupations

Anyone considering or starting out in a retail industry environment





Company Information

Customer Service

Checkout

Health & Safety

Merchandising

Legislation

Security

Stock Control

Team Building
 
Price:
Award:
£125
ASET


 

Certificate in Supervisory Development
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To develop an understanding of the supervisor’s role and the skills for success

Anyone entering or preparing to enter a supervisory role





The role of the supervisor in the management of others

Effective Time Management

Recruitment and Selection of Staff

Supervising a Section or Department

Effective Communication

Basic Finance for the Supervisor

Analysing Training needs of Staff

Personal Development
 
Price:
Award:
£125
ASET


 

Certificate in Safety Compliance
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To develop a thorough understanding of general Health & Safety legislation and compliance

Anyone requiring a working knowledge of general health & safety issues




Introduction to Safety Compliance

Health & Safety at Work Act 1974

Management of Health & Safety at Work Regulations

Risk Assessment

Manual Handling Operations Regulations 1992

Health and Safety Regulations 1992

Provision and Use of Work Equipment Regulations (PUWER)

Personal Protective Equipment Regulations

Workplace (Health Safety and Welfare) Regulations

Fire Safety

First Aid. An introduction

Accident Reporting

Health & Safety Training. Covers all training needs

Lifting Operations and Lifting Regulations

Electricity at Work

Hazardous Substances
Price:
Award:
£125
ASET


 

Certificate in Effective Customer Care
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To develop an understanding of how to care for internal and external customer

Anyone working in a customer facing environment




Understanding why Customer Service is Necessary:

Preparing for Customers

Welcoming the Customer

Caring for Your Customers Needs

Improving Customer Service Skills

 Resolving Customer Complaints

Internal and External Customers

Price:
Award:
£125
ASET


 

Certificate in Healthy Eating & Food Hygiene
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To develop essential knowledge of healthy eating issues and food hygiene

Anyone involved with food preparation, catering or care sector
 



Healthy Eating

Vitamins and Minerals

Specific Healthy Eating Issues

Food Hygiene
 

Full synopsis available on request
 

Price:
Award:
£125
ASET


 

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