
Vocational Courses
Click on any Course
below to see full details
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Certificate in Retail
Operations |
Aim:
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Audience:
Content:
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To develop
essential skills for a variety of retail occupations
Anyone
considering or starting out in a retail industry environment
Company
Information
Customer
Service
Checkout
Health &
Safety
Merchandising
Legislation
Security
Stock
Control
Team
Building
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Price:
Award: |
£125
ASET
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Certificate in Supervisory
Development |
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To develop
an understanding of the supervisor’s role and the skills for success
Anyone
entering or preparing to enter a supervisory role
The role
of the supervisor in the management of others
Effective
Time Management
Recruitment and Selection of Staff
Supervising a Section or Department
Effective
Communication
Basic
Finance for the Supervisor
Analysing
Training needs of Staff
Personal Development
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Price:
Award: |
£125
ASET
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Certificate in Safety
Compliance |
Aim:
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Audience:
Content:
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To develop
a thorough understanding of general Health & Safety legislation and
compliance
Anyone
requiring a working knowledge of general health & safety issues
Introduction to Safety Compliance
Health &
Safety at Work Act 1974
Management of Health & Safety at Work Regulations
Risk
Assessment
Manual
Handling Operations Regulations 1992
Health
and Safety Regulations 1992
Provision
and Use of Work Equipment Regulations (PUWER)
Personal
Protective Equipment Regulations
Workplace
(Health Safety and Welfare) Regulations
Fire
Safety
First
Aid. An introduction
Accident Reporting
Health &
Safety Training. Covers all training needs
Lifting
Operations and Lifting Regulations
Electricity at Work
Hazardous
Substances |
Price:
Award: |
£125
ASET
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Certificate in Effective
Customer Care |
Aim:
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Audience:
Content:
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To develop
an understanding of how to care for internal and external customer
Anyone
working in a customer facing environment
Understanding why Customer Service is Necessary:
Preparing
for Customers
Welcoming
the Customer
Caring
for Your Customers Needs
Improving
Customer Service Skills
Resolving
Customer Complaints
Internal and External Customers
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Price:
Award: |
£125
ASET
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Certificate in Healthy
Eating & Food Hygiene |
Aim:
Target
Audience:
Content:
Unit 1:
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To develop
essential knowledge of healthy eating issues and food hygiene
Anyone
involved with food preparation, catering or care sector
Healthy Eating
Vitamins and Minerals
Specific Healthy Eating Issues
Food Hygiene
Full
synopsis available on request
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Price:
Award: |
£125
ASET
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