
Hospitality & Guest Services Courses
View the overview or
download full details of any of our range of hospitality courses
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Certificate In Catering
Operations - Overview
This course is designed for people working in, or preparing to work in
a wide variety of business sectors related to hotel, hospitality,
leisure, tourism and care occupations. People not currently in work
but seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the need
for current employment. The programme is most suitable for people
wishing to broaden their range of skills in providing services to
guests and clients, and for gaining an accredited award for those
skills.
Download Details
(PDF)
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Certificate in
Hospitality - Overview
This programme is designed for anyone working or planning to work in a
hospitality environment to gain a broad understanding of the industry
and job roles
Download Details
(PDF)
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Certificate in
Tourism Skills - Overview
This programme is designed for people who wish to gain
an understanding of how to plan and establish a small tourism based
business. No prior knowledge is required
Download Details
(PDF)
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Certificate in Fast
Food & Snack Bar Management - Overview
This programme is designed for people who wish to gain
an understanding of how to plan, establish and run a successful fast
food outlet. No prior knowledge is required
Download Details
(PDF)
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Certificate in
Guest House Operations - Overview
This programme is designed for people who wish to gain
an understanding of how to plan, establish and run a successful guest
house. No prior knowledge is required
Download Details
(PDF)
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Food Service - Overview
This course is designed for people working in, or
preparing to work in a wide variety of business sectors related to
hotel, hospitality, leisure, tourism and care occupations. People not
currently in work but seeking employment will also find the programme
of value, as assessment is based on case study information that
eliminates the need for current employment. The programme is most
suitable for people wishing to broaden their range of skills in
providing services to guests and clients, and for gaining an
accredited award for those skills.
Download Details
(PDF)
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Bar Service - Overview
This course is designed for people working in, or
preparing to work in a wide variety of business sectors related to
hotel, hospitality, leisure, tourism and care occupations. People not
currently in work but seeking employment will also find the programme
of value, as assessment is based on case study information that
eliminates the need for current employment. The programme is most
suitable for people wishing to broaden their range of skills in
providing services to guests and clients, and for gaining an
accredited award for those skills.
Download Details
(PDF)
 
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Beverage Service - Overview
This course is designed for people working in, or
preparing to work in a wide variety of business sectors related to
hotel, hospitality, leisure, tourism and care occupations. People not
currently in work but seeking employment will also find the programme
of value, as assessment is based on case study information that
eliminates the need for current employment. The programme is most
suitable for people wishing to broaden their range of skills in
providing services to guests and clients, and for gaining an
accredited award for those skills.
Download Details
(PDF)
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Functions
Supervision - Overview
This course is designed for people working in, or
preparing to work in a wide variety of business sectors related to
hotel, hospitality, leisure, tourism and care occupations. People not
currently in work but seeking employment will also find the programme
of value, as assessment is based on case study information that
eliminates the need for current employment. The programme is most
suitable for people wishing to broaden their range of skills in
providing services to guests and clients, and for gaining an
accredited award for those skills.
Download Details
(PDF)
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Front of House
(Services)- Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Front of House
(Administration) - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Kitchen (Hygiene)
Skills - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Kitchen (Stores)
Skills - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Catering
(Cook/Chill) Services - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Preparation for a
Career in the Guest Services Industry - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Basic Skills for
the Guest Services Industry - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Training Induction
Skills for Guest Services Industries - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Guest Services
Computer Skills - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Accommodation
(Bedroom) Services - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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General Cleaning of
Guest Accommodation - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Accommodation
(Housekeeping) Services - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Accommodation
(Laundry) Services - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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Accommodation
(Self-Catering) Services - Overview
This course is
designed for people working in, or preparing to work in a wide
variety of business sectors related to hotel, hospitality, leisure,
tourism and care occupations. People not currently in work but
seeking employment will also find the programme of value, as
assessment is based on case study information that eliminates the
need for current employment. The programme is most suitable for
people wishing to broaden their range of skills in providing
services to guests and clients, and for
gaining an accredited award for those skills.
Download Details
(PDF)
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