Business & Finance Courses

Click on any Course below to see full details
 

 

Certificate in Business Management
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To provide participants with the knowledge and skills to manage effectively.


People wishing to understand the principles of managing themselves, resources, people and the legal framework which exists.



Effective Management

Employing People

Performance Management

Time Stress & Crisis Management


£175
ASET

 


 

Certificate in Business Finance
Aim:

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Content:

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To provide participants with a broad understanding of management business finances.

People responsible in part or in full for the establishment and monitoring of business finance records and systems.



Book Keeping

Credit Control

Costing & Pricing

Management Accounting


£175
ASET


 

Certificate in Business Marketing
Aim:

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Audience:

Content:

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Award:

To provide an in depth  knowledge of marketing, advertising and promoting a business.

People who want to be able to market their business more profitably.




Marketing Your Business

Advertising & Promotion

Personal Selling Skills

£175
ASET


 

Certificate in Customer Relations
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Award:

To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests.

People who provide customer contact through meetings & telephone calls and who receive visitors and guests.



Customer Care
Caring for customers in face to face situations

Customer Service on the Phone
Caring for customers on the Phone

Reception Skills
Greeting visitors and guests
Security & Safety

£175
ASET


 

Certificate in Business Planning
Aim:

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To provide a framework for planning, evaluating and implementing a business start-up.

Anyone considering starting a new business who would like to compose a business plan.




Planning to Succeed

Market Research

Effective Marketing

Business Finance


£175
ASET


 

Certificate in Business Technology
Aim:
 


Target
Audience:

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Award:

To provide an understanding of the use and benefits of computer in the running and management of a business.
 


People who wish to improve their understanding of the benefits of using IT in business.



Using Information Technology in the workplace

Accounting with computers


£175
ASET


 

Certificate in Executive Office Skills
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To provide participants with the skills to manage office activities.


This programme designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment.



Customer Services

Personal Administration

Project Management

Communication Skills

Training Administration


£
175
ASET

 

Certificate in Business Skills
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Target Audience:

 



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The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities.

This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary sector organisations. People not currently in work but seeking employment will also find the programme of value, but will need to identify a host organisation on which to base their assessment. The programme is most suitable for people wishing to enhance their business skills and also for those seeking an introductory programme before studying for professional qualifications.



Marketing Your Business

Advertising and Promotion

Direct Marketing

Personal Selling Skills

Customer Care

Customer Care on the Telephone

Reception Skills

Book-keeping

Annual Accounts and Inland Revenue

Taxation

Management Accounting

Credit Control

Accounting with Computers

Costing and Pricing

Effective Management

Employing People

Managing Performance

Communicate for Profit

Time Stress and Crisis Management

Negotiating Skills

Health and Safety at Work

Using IT in Your Business

Start Your Own Business Workbook

Home or work-based distance learning with tutor support
Commence at any time
Assessed through written assignments


Price £175
ASET


 

Diploma In Small Business Finance
Aim:


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Audience:




Content:

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Award:

To develop the candidate's knowledge and understanding of the basic records and financial controls required to run a successful small business.

This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary sector organisations. The programme is most suitable for people wishing to enhance their business finance skills and also for those studying for professional qualifications.



Basic Records

VAT

Payroll

Financial Accounts and their interpretation

The small Business & The inland Revenue

Costing & Pricing

Working Capital Management

Financial Planning & Control


£295
IAB


 

Certificate in Personnel Skills
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To provide a general understanding of the principles personnel administration.

This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.

The course covers a syllabus of five modules:

Records, Systems and IT

Recruitment and Selection

Personal Development

Employee Relations

Legislation in Personnel



Full course details available on request

Price:
Award:
£175
ASET


 

Certificate in Residential Home Management
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Content:

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To provide a broad understanding of the theory and practice of managing a residential or care home to high standards.

This programme is designed for people responsible for managing residential and care homes and for shift supervisors. Students are people wishing to set and maintain high standards of care and employ good practice in the management of resources.


Introduction, the internal & external environment

Duties and responsibilities of managers

Authority, power and delegation

Practical Management skills

Developing admissions and occupancy policies

Setting and maintaining home standards

Home management and administration

Home or work-based distance learning with tutor support
Commence at any time

Assessed through written assignments

 
Price:
Award:
£175
ASET


 

Certificate in Effective Communicating
Aim:

Target
Audience:

Content:

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Award:

To enable students to choose and use methods of business communications appropriately.

This programme is designed for people who wish to improve their skills in selecting appropriate communication methods, and in delivering their message effectively.

The course covers a syllabus of six modules:

The Essentials of Communication

Sending Informal Messages

Sending Formal Messages

Two-Way Communication

Presentations

Advertising


Full course details available on request

£175
ASET


 

Certificate in Delivering Good Service
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Audience:
 

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Aim: To promote good practice in the provision of service to internal and external customers, and to develop skills in adopting ongoing quality improvements to provide better service levels

 Target Audience: All people who provide a service to customers [internal and external] and who wish to maintain and improve the service  which they provide.
 

Content: the programme describes methods of ensuring that any service is geared to customers’ needs and expectations It is presented in modular format covering, measuring quality of service provision, setting standards and implementing improvements. The programme takes a case study approach throughout, demonstrating the impact of adopting good service delivery practice.

£175
ASET


 

Certificate in Customer Service Excellence
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The aim of the course is to provide an understanding of methods which can be used to provide excellent service quality in any service organisation or environment.

This programme is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set improve and maintain service excellence.



What is Customer Service Excellence ?

Why is Service Excellence Important ?

What Do Customers Want ?

How to Plan for Service Excellence

How to Deliver Service Excellence

How to Monitor Service Excellence

How to Maintain Service Excellence

Home or work-based distance learning with tutor support
Commence at any time
Assesses through written assignments
Price:
Award:
£175
ASET


 

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